This is my 6th Acura - I should have stopped at 5 - had I known the service I would receive under warranty - I would have bought a Lexus!! I could have bought any car I wanted - I chose to buy a new 07 Black TL type S. within the first year the trunk rubbed the paint off the top of bumper - INSTEAD of fixing the trunk, they extended it well past the tail lights. I have had people ask me if it was wrecked!! The repair it looks like it was fixed at a sub-standard repair shop. Acura maintains the car is within standards. We walked the lot with the Acura Rep - there was NOT an Acura on the lot that fit as poorly as mine. HOW CAN THIS BE???? I can tell you I am a particular owner, I would never have bought a car that has a truck fit as mine does, I am held hostage with no recourse according to Karla, Acura's spokesperson. They could have fixed it for the money they spent on the airline tickets sending inspectors to Portland, who I might add have the customer service skills of a giraffe. I would have bought a 7th Acura had they fixed my car. They obviously do not have owners in mind, nor do the understand the Nordstrom way of customer service. This is the only Acura I have ever had with an excessively high number of items that have needed to be fixed under warranty. Two techs told me I was lucky, mine has fewer rattles than most! COMFORTING!! Get it right Acura - you will not be getting my families money. E-mail me if you would like more details. Beautiful car, amazing navigation system, the worst customer service / repair skills I have EVER encountered. Think twice before you go through this!!! I see this every time I walk past the car and it irritates me. In this economy I would think Acura's attiutde would be one of retaining customers. I can tell you first hand this is not true. The Portland Acura dealer was on my side - to not avail. So much for getting what you pay for. Your loss Acura.