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Honda is aware of an issue with the control arm, however, they are not giving a recall notice. I was told they are not making the owners aware of the problem, because it is "intermittent".
I went in for an oil change and tire rotation at 14,000 miles, and was told that the inspection indicator on the dash was requesting a full vehicle inspection was due. Since my gas mileage had went from 41mpg to 34mpg, I agreed to pay the $150.00 to Sunnyside Honda in Parma for the inspection.
I was told that the control arm was defective and that both rear tires also needed to be replaced as a result. The dealership would only replace the control arm and not the rear tires.
I contacted American Honda customer relations and was told that the tires would not be covered. Why? Because I did not get a tire rotation sooner, and furthermore, that factory Honda tires do not have a mileage rating. This ill logic was the case managers conclusion for not covering the tire replacement.
As you can well understand. I am not a happy and proud Honda Civic Hybrid owner at this time. To all that read this, I hope you will get the control arm checked. This is a grave safety issue and Honda Motors is severly negligent to it's Honda owners. Personally, I feel they're customer care philosophy, is customer care"less".