Automotive Forums  Where Car Enthusiasts Go to Discuss Cars Online

v2:
The carfax report is not reliable, neither the dealer..

For my car it didn't mention of an accident and a car flooding earlier, which the car company dealer's mechanic did point out.

Looks like this dealer gets cars from auctions and puts on display with an exterior polish. He tries to cover up everything he can to make the car appear not-flooded.

Secondly the cars are kept with zero oil in it, so all the leaks are not at all visible in the checks.

Think as many times you can, and do a check up and service only at a rated shop, shops offering free checkup or just 40 point checkup are useless in pointing severe problems. Do a 160 point checkup

This dealer got the timing belt fixed for me for extra $300, but didn't give me a receipt and no other service station says the belt is OK.

Never trust a dealer, even if you would have found 1..2 cars OK before from the same dealer.

caryautosales:
Who are you, which car did you purchase, why did you never contact us if you had these problems?. I highly doubt there is any credibitity to you story @ all.

All vehicles sold by us come with carfax's, damage discolsure statements, odm disclosure statments, and you can take it to any mechanic you want...just our way of doing buisness. We have been in buisness for over four years without one single complaint against us by any organization. As part of the way we do buisness I would have gladly bought the car back from you if it was proven to be in a flood. Selling cars without disclosing problems like this is 110% illegal for me and my buisness. I would be more that willing to show you the damage disclosure statment that I have to sign by law when purchasing a vehicle. Many times I have bought vehicles with clean carfax records that showed major accidents @ auctions. By law I had to disclose this even though carfax and autocheck showed it clear.

Internet slander is not an appropriate way to due buisness, contacting us is.

thanks,
cary auto sales

Even if customers contact you, the only solution you provide is to fix the problem "at a discount" making even more money in the meantime.  

So, I am supposed to change tires a week later? after you and you dad looked over the car for several hours and did not say anything about any of the defects I didnt help you with? including the light I replaced? Agreed to incure some of the cost of replacing the tires after all this and you said no, not to mention the car was sold to you @ trade in value because it did have some minor defects. I had this vehicle for less than 4hrs before you purchased it, told you normal reconditioning (tires, ect) had not been done, and sold you the vehicle @ a steal because of this. You said all I offer is a discount so I can make more money? So why would I agree to get high end tires for you @ a wholesale price, pay for shipping to get them here, and pay for them to be installed?

About you plastic piece, you mom is the one that became impaitent with me on the phone. It is not responsibility to fix very minor things months later on customers cars everytime the find something minor....part of that "as is " thing you signed. I told you and you mom when you came back that I would fix the light and try to find that piece, I didnt, sorry.

Another example of a customer complaining after you bend over backwards for them and had to draw the line on how much that customer was taking advantage of you. You should seriously get real, I did more than most dealers would. Had you said something about the tires @ the time of purchase in the more than 2hrs you were @ my office, I would have made It part of the negoitation. You even agreed that we were fine with everything, then came on line and complained about it, thats a cowardly way of doing things, guess I cant exect more from a grown person that needs his mom to take up for him. I can post the copies of the emails where you agreed that what we did was enough and you were happy if you wish ????


thanks
cary auto sales  

Look at the other reviews on google, and you'll see why everyone's complaining. Cary Auto Sales fits the perfect stereotype of the shady car dealer. The comment above is exaggerated and untrue. Months later? Umm, I think more like a a week later. Didn't I tell you guys not to worry about the tires? $200 for "high end" tires that actually only cost 45 each. I didn't ask much, only for you to fix the corner light, a very small request. At first you seemed genuined. Boy was I wrong. In fixing the corner light, the dealer impatiently made a huge crack in the plastic wheel mold on purpose to get to the light. Is it a lot to ask to replace something that you broke. The dealer promised to replace this, but after several weeks of calling, we got excuse after excuse. Eg: "Alex is not here right now, he's vacation. We do not have the part in yet." You wonder why we got impatient.  

this dealer is why good dealers get pre-judged, I hope that people are smart enough to realize when your dealing w/ a good dealer. I work for a small pre-owned lot we hate hearing this type of behavior w/ any dealer bacause it makes it hard for people like us to build a solid rep. But in retrospect each dealer is responsable for their own reputation!! Buy w/ caution!!!!!!!!  

Yeah, I'm sure there are plenty of great small dealerships out there. Don't make the same mistake I did. Check over the whole car very thoroughly, and definitely bring the car in for an inspection. The reason I bought the car without really looking over it was because there was still a bumper to bumper warranty on it, a mistake I hope other buyers don't make.  

Pretty much whatever I said is false and your will deny everything. This is all fine because your just contradicted youself in the last statement you made. Like I said before, I offered to buy the car back and you kept it, your choice, not mine. I would have gladly bought the car back, put tires on it, then sold it for more. I hope people in the retail world realize two sides to every story and the merchant is not the one in the wrong all the time, just given a bad name by a dishonest customer.


btw, i was on vacation with my family for 2 weeks in flordia, no excuse. It doesnt matter what the tires cost me, what matters is you were paying $45 for a tire that you cant walk in anywhere else and purchase for less than $100 a piece, and then I was paying shipping and mount and balance+alignment. Together those items cost more than your 4 tires.....but all i offer is a discount


In the end I do care, but not really. Since this thread was started last year, managment has changed, your are the only person that is unhappy because of reasons your brought on yourself. This is one thread complaining about us, there are dozens of threads praising us on other search engines. When It all adds up, I will still sell cars and continue to help people who appriciate it, not keep trying to take advantage of a dealer with a kind heart  

I will have to side on the dealer on this thread.  It is ultimately your responsibility to check over the vehicle with utmost precision looking for items that are issues and to have these issues resolved before buying the vehicle.  I recently went with a friend to pick out a car from Cary Auto Sales.  The dealer allowed me to take the vehicle without having them there which gave me the confidence that they should give to customers.  This was a big selling point to me.  I know a ton about cars so I was able to take it and pull it into my garage and look it over for all little issues and determine if the price was good to what was needed.  How many dealerships still allow this?  If you know of any others, let me know.  I ended up getting the SUV for a girl who needed a reliable one for a good price.  If you are in the market, I would suggest bringing someone who knows more than the backyard mechanic to look over the vehicle before purchasing even if you have to pay to have one there.  If it costs you a $100 to have them there and they find a potential $1000 issue, isn't it money well spent?  

You can't expect to have a 'perfect' car if you aren't paying all that much for it.  

I registered on this site for no other reason than to give another perspective of buying a car from Cary Auto Sales.  I would characterize my experience buying from them as a good experience.

They let me drive the vehicle(s) I was interested in and in no way badgered or pressured me.  They answered my questions and offered me a reasonable price.

On my drive home, the car I purchased overheated and I thought I was screwed...but I called them and let them know the problem and brought it in the next day.

They asked that I give them a chance to have a mechanic look at it and "make it right". They figured out the problem, had it fixed for free, and even asked to keep it an extra day to make sure there were no other issues.  Can't guarantee that will do that for every problem, by mine was small enough they were able to take care of it.

Overall, I was impressed by their willingness to correct the problem and make sure I was in a working vehicle.  I would shop here again.  

I bought a 2003 nissan pathfinder from them and about a couple hours after i drove it off the lot the service engine light comes on.  we get it checked out and it needs a new vacuum module and o2 sensor.  the vacuum module looked like it exploded which should never happened because there is no heat source there, so that was sketchy.  the dealer offered $200 which we took even though the cost for the repairs was over $500.  a couple days later the service engine light comes back on and we get it checked out by a nissan dealer.  turns out it needs a new catalytic converter.  so we contact the dealer and what do you know they say you are on your own.  There is no way that all of those problems would happen all at the same time.  It is obvious something about there cars is covered up.  They are a terrible excuse for a business and i'm surprised somebody has not filed a lawsuit against them.  

So, let me get this right.....we helped you with fixing your vehicle, something we didnt have to do because you bought the car "as is", then its my responsibility that some mechanic misdiagnosed the problem, causing you to pay more for a repair that was done incorrectly? I think your problem should be with the mechanic that fixed the car, not me. Had you presented a bill for the catalytic converter the first time I would have gladly helped more, but I cant be responsible every time a customer has a problem with a vehicle. Please, take your frustration out on the mechanic you had work on the vehicle, not me. The only thing shady is the repair that was done incorrectly at your own request. I like how you left those little details out of your complaint....file a lawsuit for what????? you had the vehicle inspected before purchase, agreed the vehicle was in top condition, signed "As is" form, and then I still helped you....good luck with that. Btw, if you do research on nissan pathfinders and catalytic converters. There was a national recall on those vehicles for this problem, along with o2 sensors, vacuum modules shorting and melting, all common problems with this vehicle. Next time maybe you should not rush to have your vehicle fixed somewhere and present us with a bill. Had you gone thru our mechanics, the problem would have been fixed correctly. Look @ the post above, when we fix cars after the sale to help people, we keep them overnight. I have no problem paying out when I think the cause is just. The customer that posted above about his "small problem" -which was a $750 intake manifold gasket job that I paid completely out of pocket.......just something for you to think about before bitching that you were scammed  

After seeing the link thru google I decided to give my point of veiw about this dealer. A couple months ago I purchased a jeep grand cherokee from this dealer. After 2 months of owning it the vehicle begain overheating.....mechanic said it was a headgasket....something that seems to be a problem with these jeeps. After making a phone call and explaining my problem a salesperson "alex" told me to bring the vehicle in. After 1 day of checking my jeep over they found the headgaskets were blown. Alex offered to repair the vehicle for me, provided a car to borrow, and paid for 75% of the cost. A week later I still had a overheating problem. Once again I made a phonecall to them and brought the jeep in. The mechanic they used determined the engine had suffered damage because of overheating and would need replacement. At this point Alex offered to refund what I paid for the vehicle with no questions asked....which is what i had cary auto sales do.


I can say that despite everything I had a pleasant experience dealing with them. I know they didnt have to help me, but did anyways. I think most of the problems with situations like this are about the way the customer deals with it...not the dealer.....just my .02  

Its good to see you come on here and protect yourself. I own a lot in Daytona and i haven't had any problems yet but i've only been in business for 4 months. Its not easy trying to point out every problem with vehicles, but i know that cars can be unpredictable. I do my best to sell quality vehicles! I get them inspected and ALWAYS get the history reports. Anyone who works at a car dealer knows that the history report is worth as much as the paper its written on. Many issues are never exposed and the history reports never indicate the repairs. The vehicle could have been repaired by a professional body repair shop or in your uncles backyard. Either way, always research. Always question and never assume when your at a dealer. Most dealers will do what it takes to stay in business, even if that means taking a loss. Also pay attention to local laws that protect consumers against lemons. Good luck everyone!

If your a dealer and you need help with your inventory management then send me an email......     386motoring@gmail.com

Anyone needing advice can always ask

,Philippe Morgese
www.386motoring.com  

When your O2 sensor goes bad then your Catalytic Converter is soon to follow. You should have taken it back to Cary Auto Sales since they obviously have the most interest in helping you out.  

Caryautosales, if you wish to defend the integrity of your business, please refrain from doing so by posing as a customer with a good experience.  The moderation staff can see that you are posting from identical IP addresses, and users reading this thread should not be subject to this kind of trickery.  
Automotive.com!!!!

did you ever think that maybe it was the customer posting from our office after we asked them to explain the situation in this thread???????


maybe you should send someone a pm instead of assuming things....what a good moderator would do......