Automotive Forums

Hi, Has anyone else had problems with the power windows on their jeep just break and the windows go down?  I have had my jeep for 3 years now and have replaced all 4 power windows in my jeep and it has started again with the 1st one i had to replace today.  That makes 3 windows in the last month.  Any one know of a recall or anything please help.  Thank you Jerry  

YES!!!  I bought an '01 Grand Cherokee Limited last Aug.(05) - 2 weeks ago in the middle of a deluge of rain (of course) the driver side window did exactly what you describe.  In deparation I drove to the nearby Jeep dealership where they replaced the "actuator" - 3 hours and $400 later I was on my way content this was a fluke.  Tuesday of this week (07/18) the front passenger side window did EXACLTY the same thing!!!

I was in the process of searching online for the solution whan I found your posting (just pulled the door apart and shimmed the window shut in the meantime - I refuse to spend another $400!!!!).  I don't see where anyone else has responded to you. I gotta believe this is a manufacturing defect...  

Hi- I too was searching on line regarding a recall or defect for the 2001 Jeep Grand Cherokee Power Window unit when I came across your post. My mother owns this vechile which has been a problem since purchased new in 2001. Most recently this weekend while we were out the front passenger side window acted crazy- the window lowered itself and then would not roll up...just a clicking noise like it was off track because you could pull the window up but it would not stay- just fall down like something had broke inside. She had this happen to the front driver window about 2-3 months ago and she had to replace the enitire inside motor and unit (which just ended up being a broken plastic part that caused the entire problem). This has to be a defect and should have a recall- please let me know if you have found out anything or hear anything as you are not alone and the continued cost to replace this should not be the responsibility of the owner as it is clearly a defect. The power window should not have a life limit of 5 years...  

Unfortunatley recalls are for saftey related items. Sometimes you may get them to "Goodwill" it but a lot will depend on how well you have supported the dealer as far as regular service and work. Also after 5-6 years I doubt they will do anything anyway!

Manufacturing defect or not the Manufacters liability ends at the end of the warranty unless it is recalled.


Gary  

I had the same problem today.  I went to roll the drivers side window down and it continued to go down without me even pushing down the button.  I really do not want to sink another dime into this Jeep, because of the number of problems I've had with it.  Any solutions or since I might be desperate "low budget" way of fixing this?  While I am on the subject of problems with my Jeep.  Does your Jeep take a few seconds of cranking before it will turnover?  Any suggestions on the window would be greatly appreciated.  

Gentlemen!
I sympathize with you guys and I have had the same problems and then some. I had two window regulators go in 6 months each were $400 and change. After repairing the second window, I called Chrysler in Detroit complained (but do it nicely)and after speaking with a second person he agreed to send me a check for both regulators! I got a check for over $800!!!! I could not believe how easy it was. I thought it was worth a shot when I called, I mean, what is the worst they can say....no?
Good luck.
Oh, I just had my air bag light come on and had it fixed for another cost of over $400. Geez...will these repairs ever end??  

so of course my window starts sliding down when I drove, and it was ok at first, if I was going somewhere I could just push it up and it would stay up until I was driving again.  I took my roommate to the airport today and he completely pushed it down and now it won't stay up at all.  I went to get a new motor today but nobody had it in stock - do I need to replace the whole actuator thing?  or just the motor?  and is there something I can just put inside the door to keep the window up?  I don't really use it, and if it's just going to keep breaking I don't want to replace something I don't need right now.  

thanks
wholovesariel@yahoo.com  

j  

You can add the 2001 dodge dakhota to list of bad power windows.
I was rolling up the window and i heared a clunking sound and the window fell. now the door is apart and i'm looking to try to repair it my self.
JOY!~ I will go back to the Japanese in a heart beat! My old 1988 Acura Legend had 196,00 miles on it and no problems with window motors or moon roof or the power and heated mirrors when i traded it in!  

On my 2001 Jeep Grand Cherokee, I just replaced the passenger side window in March and now the driver's side stop working today.  Luckily, there is also a thunderstorm happening!  This has to be a defect.  Thanks for the advice about calling Chrysler.  It's worth a shot for the $750 I will be out after the repair tomorrow.  

Interesting, the same thing happened today, parked the car ( 2001 Jeep Grand Cherokee) in a busy lot, went into work and when I returned 9 hours later the window to the drivers side was down. It appears to the the motor, seeing all of the recent postings makes one think this fits into the category of a recall. Called to get an estimate and it is close to $400.00. Any way to get it to stay up with out replacing the motor?  

I have 99 Jeep Grand Cherokee Ltd. I just discovered my jeep has the same  problem. The window went down and now doesn't come back up. I an not sure which part is broken. Is it the Regulator or Actuator. I want to fix the door myself. Does any one know which screws to open, inorder to rip the door open?


Thanks
Rama  

I have a 2001 Jeep Grand Cherokee LTd. About 1.5 years ago, I had the same issue on the Driver side.  Last night, the passenger side broke.  I to have had too many issues to list.  Luckily, I bought the extended warranty when we purchased this car 5 years ago.  I have already paid my self back double.  I assure you, once the extended warranty is up, so will my patience.  Im buying Japanese.  

I did find the following if you are daring and want it replaced by yourself:

1)
There are two difference sites,
"The only difference is that I bought the regulator and motor for $90.00 + $10 for shipping at www.monsterautoparts.com. The whole process took me 45 minutes. I can't wait to stop by the dealership that quoted me between $450-$500 to replace, of which $225 was just for the part. "

2)
"I ordered my new regulator from power up auto. http://www.powerupauto.com/ for 40+ dollars. I checked the site today and the price has already gone up to 90$. The price is still not too bad and I got it within a few days.I recommend that you send a email to them to confirm you are ordering the right one for your year vehicle.

INSTRUCTIONS:
It is easy to remove once you figure it out or have instructions...Remember, don’t try to use your window while it’s broke or you will burn up the electric motor. I taped the window in the up position until I got my new regulator.

1. Remove the door panel (3 screws: one in armrest and one near rearview mirror and last one is a hex head located in the door handle well)

2. Pop door panel off easily using a wide flat tip screw driver or something that’s plastic, thin and wide to prevent scratching… start popping it off at the bottom of the door in a corner….there are a bunch of plastic clips holding it on. Don't worry if a couple of them break you can order a few new ones for a couple bucks... No problem.

3. Once you get the panel popped out some, you need to disconnect the power window cable, power mirror cable, and door and lock controls so you can completely remove the panel. (cables have a little clip on the back of them, squeeze it to unlock and remove) (Door and lock metal rods have a plastic retainer, gently turn them and then easily pull out of their respective holes)

4. Remove the speaker (4 screws and unplug connector)

5. Remove the plastic cover (I had a black plastic cover under the door panel and it was attached with some black rubber like glue. The glue is none drying so if you remove it carefully, a little at a time it will stay on the plastic and you can re use it.

6. Where the window comes through the top of the door or ...the part that your arm rests on if you hang your arm out the open window....there are 2 rubber seals that the window comes up between when it’s raised. Remove the inner one (towards the inside of the car) you can pry it up and it will pop out. Be sure to save the 2 sponge looking things that are under each end if your model has them.

7. Take out the 2 clips that hold the window to the regulator. You will have to reach inside the door and pull them out, one on the left and right...no problem.

8. Window removal: Once you have removed the clips holding the window to the regulator you have to gently work the two window “nipples” out of the regulator holes. Once you have it up a little past the regulator window holding piece…turn the window so that the rear of it is up and comes out first….then work it upwards to remove it from the door. It should come out easily, if not take a break because you don’t want to buy glass too.

9. Unplug the power window cable from the window motor (located in the center of the door)

10. Remove screws that hold the regulator and the window motor to the inside of the door (I think there were 4 regulator screws and 3 holding the motor, they are different sizes) they are the only screws left.

11. Push the window motor cable inside the door, then tilt the entire unit from it’s up and down position to a horizontal left-right position. I then patiently fed it through the hole at the bottom right side of the door…under the hole where the speaker used to be.

12. Once out remove 2 screws? (I can’t remember but you will see) to remove the window motor from the regulator. Clean off the surface of the window motor and attach it to the new regulator. If you buy the regulator from http://www.powerupauto.com/Jeep1.html like I did, it comes with basic instruction on how to connect the motor to the regulator.

Install in reverse."  

I have a 2002 Jeep Grand Cherokee and both the driver's door and passenger door regulators have broken within the last month.  I talked to one of the local salvage yards and was told that EVERYONE is looking for the part and it's a common problem.  Thanks for the tip on calling Chrysler!